OUR SERVICES
Fast, reliable tech support for everything from computer repairs to home Wi-Fi and speaker setup.
services Overview
Open All Hours
Well not quite, but we’re pretty flexible. We’re open Monday – Friday, 9-5. Our minimum appointment is an hour and maximum 2 hours, subject to workload. Evening appointments on a Tuesday and Thursday too from 6-9 plus Saturdays 9-4. We’ll appreciate it if you can book 7 days ahead. Payment is needed in advance and we honour a 48-hour cancellation policy. If you need us for a full day or half day, we’ll be happy to quote.
Client First
Our company was set us with your individual needs in mind. With a focus on helping people to enjoy their machines, we get rid of any techno-babble. Our ethos is on delivering an excellent service where our clients’ needs always come first. Here whenever you need us, you can be guaranteed of superior service at all times. We’ll make sure any of your IT stresses are removed – as quickly and painlessly as possible!
Wayne is an exceptional engineer. He is always calm, helpful and resourceful. It is a pleasure dealing with Nerdexpress
Claire
Brook Green W6
Primrose Hill NW1
Charges
Normal Operating Hours
- 09:00 – 17:00 Monday – Friday
1 Hour Minimum
- 120.00 p/hr
Late Evening Appointments
- 18:00 – 21:00 Tuesday / Thursdays
2hr Minimum Pre-Booked
- 140.00 p/hr
Weekends
- 10:00 – 14:00 Saturday
2hr Minimum Pre-Booked
- 140.00 p/hr
Same day appointments are available Monday to Friday if booked before 12pm, subject to availability.
Remote Support is available if pre-booked charged @ £60.00 per 30 minutes.
If you need telephone support, it’s chargeable @ £1 per min, with a minimum charge of £10.
iCloud & Using Apple iOS
Working With Pictures
Windows 10/11 & Mac
Emails & Attachments
Computer lessons
Whether you’re brand new to technology or looking to sharpen your skills, Nerd Express makes learning easy.
Our patient, one-on-one computer lessons are tailored to your pace and your goals.
No jargon, no stress.
From mastering everyday tasks like email and video calls to exploring advanced software and online safety, we’ll help you feel confident and in control.
Learn what matters to you, at your speed, in the comfort of your own home or office
Computer repairs
At Nerd Express, we specialise in fast, reliable computer repair services that get you back up and running with minimal downtime.
Whether your laptop won’t start, your desktop is freezing, or your system is running painfully slow, our technicians have the expertise to diagnose and solve the problem.
Unlike big repair shops, we believe in clear communication and personalised service. We’ll explain the issue in plain language, walk you through your options, and make sure you’re confident before we move forward.
No confusing tech jargon, no unnecessary upsells.
Just honest, expert repairs.
Error Messages & Fault Codes
Password Problems
Hardware Repairs
iPad Repairs
SSD Hard Drive Upgrade
Memory Upgrades
Operating System Upgrade
Full System Upgrade
UPGRADES
Is your computer starting to feel outdated, running slower than it used to, or struggling to keep up with modern software?
At Nerd Express, we make system upgrades simple, affordable, and effective, giving your device a new lease on life without the cost of replacing it entirely.
We’ll assess your current setup, explain which upgrades will give you the biggest performance boost, and handle the installation for you.
No confusing tech specs or wasted money, just the improvements that make the most sense for your needs and budget.
We can upgrades various components including memory (RAM), SSD hard drives, graphics cards, processors (CPU) and operating systems.
INSTALLATIONS
Getting new technology set up can be overwhelming, but Nerd Express makes it effortless.
We take care of the entire installation process so you can start enjoying your devices right away, without the frustration of tangled cables, confusing manuals, or endless troubleshooting.
Whether you need a faster, more reliable Wi-Fi network, a crystal-clear speaker system, or a full smart home setup, we bring the expertise to get everything working seamlessly.
We can even handle more specialised needs, like transferring your files and settings from Windows to Mac, ensuring that nothing important gets left behind.
New Home Installations
Windows to Apple Transfers
Multiroom Speaker Systems
